NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
song_jemica
Oct 11, 2021Aspirant
Router help
I got a brand new, never been used router from my friend who helped me set it up about two months ago and it has worked great. Today, we were trying to access our account on the app and on the site ...
plemans
Oct 11, 2021Guru - Experienced User
What modem/gateway do you have it connected to? (key detail)
You are able to set it up without being online. You should be able to connect to it via wifi or using an ethernet connection and connect to it for setup. This is the method of setup I prefer.