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Forum Discussion
Router help
I got a brand new, never been used router from my friend who helped me set it up about two months ago and it has worked great. Today, we were trying to access our account on the app and on the site ...
song_jemica wrote:
and when I connect to my Wi-Fi it lets me but I don’t have actual internet access, so I can’t continue setting up my router with the app. I read online I can do it on the site
You don't say what you read on-line and where you read it, but talk of "the site" can be misleading.
If it is something to do with the router, then there may be no site as most people know it. It is just the browser graphical user interface (GUI). That something local on your router that needs no Internet connection to get at.
But, as plemans says, a wired connection into the router is the most reliable option.