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Forum Discussion
Friedbones
Feb 05, 2017Guide
Router issues
I am trying to get a phone number for support for my new router. But all I see are PAID support....why is that when I just purchased this new Dec 31st and received it on Jan 6th 2017? Should there ...
- Feb 05, 2017
Finally managed to setup and change all passwords on the router with regard to the WiFi as well. I need to remember never to try this kind of stuff when I am tired. First thing this morning I was able to, not only accesss the router without all the hullabalu I experienced last night, but reset after firmwear update, and changed all the passwords.
I was confusing the router with the online account login info...no wonder I was unable to get anything to work last night. Once I understood what I did wrong last night, I was able to get everything fixed up and all the necessary PWs adjusted. So all is good now.
I want to thank everyone who responded and helped me with this last night and this morning. I appreciate all the help.
Friedbones
Feb 05, 2017Guide
Finally managed to setup and change all passwords on the router with regard to the WiFi as well. I need to remember never to try this kind of stuff when I am tired. First thing this morning I was able to, not only accesss the router without all the hullabalu I experienced last night, but reset after firmwear update, and changed all the passwords.
I was confusing the router with the online account login info...no wonder I was unable to get anything to work last night. Once I understood what I did wrong last night, I was able to get everything fixed up and all the necessary PWs adjusted. So all is good now.
I want to thank everyone who responded and helped me with this last night and this morning. I appreciate all the help.
michaelkenward
Feb 05, 2017Guru - Experienced User
Friedbones wrote:Finally managed to setup and change all passwords on the router with regard to the WiFi as well.
That's good new. Well done.
Friedbones wrote:I was confusing the router with the online account login info...
There can't be many people who haven't done something similar. I should have thought of that one when I warned about the wifi and router passwords.
If you mark your message as solved it might help a fellow sufferer who turns up with a similar problem.