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Forum Discussion
mc510
May 04, 2022Guide
Router keeps giving me "Router Password Reset" page
I recently installed the latest Netgear firmware on my R7000 and then used the GUI to restore factory settings. I've set a new password and am using the router, but every time I try to log into the G...
mc510
May 05, 2022Guide
I'm using Chrome browser, and I'm on a Chromebook so unfortunately don't have the option of using another browser. I've cleared the cache (again) but no improvement. I'm sure I did a NVRAM reset at some point while installing the new firmware, but I don't remember if I did a 30-second-button-push reset after installing it. I think I did, but am not sure, so I'll try again when I can find a time that my family isn't using the internet.
Question - after full factory-reset, should I be able to log in with "admin/password" or is this a new Netgear thing that you're required to enter the serial number from the bottom of the router?
FURRYe38
May 05, 2022Guru - Experienced User
Only a 10 second press of the reset button then release is needed.
After you factory reset, when you open up the browser and navigate to 192.168.1.1 or routerlogin.com you'll be directed to use the Nighthawk app or if you scroll down to the bottom of the page, you'll see a link that says I don't have this app and select this, this will start the web based setup wizard. Walk thru this.