NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ewillhelm
Oct 29, 2021Aspirant
Router kicks everyone off every time a new device joins
So yeah, every time a device joins our wifi network, it causes all currently-connected devices, as well as the one trying to join, to be kicked off the internet. This lasts a few minutes, and then co...
plemans
Oct 29, 2021Guru - Experienced User
So turning the att's wifi off doesn't put it in passthrough. and I've seen posts with that gateway not functioning properly in passthrough mode. Its not the greatest coded ISP supplied device I've seen.
Have you tried simply leaving it in router mode, disable its wifi, and run the netgear in access point mode?
- EwillhelmOct 29, 2021Aspirant
Man, this is what I hate about multiple devices. I remember going through all this initially, and my current setup was what the Netgear folks said I needed to do (Netgear in router mode etc). I fear I'll just screw everything up more if I start making changes, but oh well.
- FURRYe38Oct 29, 2021Guru - Experienced User
I recommend the reset and setup from scratch then also set up the router as plemans mentioned in AP mode with the ISP modem. Just ensure the modems wifi radios are disabled. Disable IP pass-thru as well. It's not needed if the router is in AP mode. https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setup
- EwillhelmOct 29, 2021Aspirant
plemans wrote:Have you tried simply leaving it in router mode, disable its wifi, and run the netgear in access point mode?
The choices are "default server" and "passthrough". So I guess "default server" is what I'm going for?- FURRYe38Oct 29, 2021Guru - Experienced User
"default server"
- EwillhelmOct 29, 2021Aspirant
When I choose "default server" it then gives me a dropdown to pick which one. It looks like a list of all my devices attached to the network. So now what?
- EwillhelmOct 29, 2021Aspirant
Now I'm all confused as to waht recommendations are for the Arris unit, and which are for the Netgear! Can one of you lay out for me how each needs to be set up? From waht I gather, it SEEMS...
The Arris needs to either have PASSTHRU turned off altogether, or be in "default server" mode, and of course with its wifi radio turned off.
The Netgear needs to be in Acces Point mode.