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Forum Discussion

PlayaGal's avatar
PlayaGal
Tutor
Apr 22, 2019
Solved

Router Log-in

Hi, All of my devices but one seem to be on the 2.4gh band. Consequently the connection to the Roku stick is not great. I am trying to log into the router to change to Smart Choice so it will autom...
  • schumaku's avatar
    schumaku
    Apr 23, 2019

    The best way is to enable Smart Connect, and let the technology work as it is supposed to do and to be.

     

    IrvSp any proof Smart Connect does load balancing targeting the same number of clients on each radio? 

plemans's avatar
plemans
Guru - Experienced User
Apr 22, 2019

Are you logging in via app or via a browser? Try via the browser. Also try not to use autofill. Just in case that's causing the problem. 

If you're accessing it via the browser, you can hit cancel, enter your serial number and then you'll have to answer the security questions you setup. Provided you do that, it should give you the password. If you don't remember your password, you might need to reset it.

 

Default login: admin

default password: password

  • PlayaGal's avatar
    PlayaGal
    Tutor
    Apr 22, 2019
    Thank you for the fast reply Plemans!
    I was trying through the safari browser on my iPhone. I may have initially connected all using a PC. I am sorry to ask this but would I have created a (router log in) UserID and Password at some point during set up? I don’t recall doing that. In all honesty connecting new and old devices to the router my head is swimming with log on credentials and I don’t see where I wrote this down.
    Thank you very kindly!