NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

NewInnMan's avatar
NewInnMan
Aspirant
Jul 17, 2018
Solved

Router Losses Internet at Weekend, and SSID broadcast at other times

Three issues:   1. Wireless router disconnects from internet from time to time, but particularly frequently at the weekends ( 4 or more time per hour).  Had to reboot router 4 times on Sunday, 2 ...
  • NewInnMan's avatar
    Jul 22, 2018

    Solved this problem with the help of the Netgear Team.

     

    1.  Full factory reset.   This seemed to stop the drop out of the SSID broadcast.  But the internet connection kept droppiing intermittently.  The Internet light on the router flashed orange/white/orange/white on and on.  This seuqence isn't shown in the user manual.

     

    So,

     

    2.  We increased the MTU value to 1500.  www.routerlogin.net > Advanced > Set Up > WAN Set Up > "MTU Size (in Bytes)" > Enter: 1500

     

    48 hours later, and over the weekend, we have an un-interrupted service.