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Forum Discussion
ITMinion
Oct 18, 2022Star
Router Nighthawk X6 R8000, firmware V1.0.4.84 -web interface freezes
Hi all, I have confirmed that in V1.0.4.84, when editing any attached device (under Administration) to change its priority, after clicking on Apply, the web interface freezes up and the router must ...
- Oct 19, 2022
Ok so after enabling QoS,
I now see the Edit and same screen view on Attached Devices:
Selected Low priority and hit apply and got same hang on the browser:
Seems to crash the web page ui services. I still have internet access thru the router. I can ping the routers LAN IP address as well. Power cycling the router regains access to the routers web page.
I'll pass this on to NG.
ITMinion
Oct 18, 2022Star
Thank you for replying.
Yes I did a factory reset on v84 to see if that was the issue. That's when I installed v82.
When the web interface freezes up, I still have Internet (wired and wireless).
If I then use the Nighthawk Android app (after the web interface freezes up), it can't connect so I don't think is the browser otherwise I would expect the Android app to communicate with the router as usual.
On the PC I use Google Chrome.
Does that happens to you? If not then I can try with FireFox. Edge is based on Chrome now so I'm guessing will be the same issue.
That still doesn't explain why the Nighthawk Android app can't communicate but I guess it could be the browser for whatever reason cause the router to crash its web interface.
That said, I can edit any other router settings in the same browser and no freezes. It's only when editing the priority of the "Attached Devices".
FURRYe38
Oct 18, 2022Guru - Experienced User
I'll check with mine. I don't normally change priorities on this router.
- ITMinionOct 18, 2022Star
Hi again,
Thank you for using your time on this.
We have the same router with same firmware version but yet different interface... not sure I understand the reason behind it...
You won't be able to test it out then... I'll download FireFox anyways and try but I doubt that will be it because in v82 I used exactly the same PC and browser to change the priority and worked no issues.
Thanks again.
- FURRYe38Oct 18, 2022Guru - Experienced User
Ya I don't see that layout on mine at all. Speed test shouldn't be appearing on that screen either. I use MS Edge.
What region are you located? USA here.
I picked up my R8000 from Amazon 2nd hand cheap. Looked like it had never been used.
- ITMinionOct 18, 2022Star
Canada... can't see why that feature would be country specific though... weird...
- KitsapOct 18, 2022Master
ITMinion wrote:Hi again,
Thank you for using your time on this.
We have the same router with same firmware version but yet different interface... not sure I understand the reason behind it...
You won't be able to test it out then... I'll download FireFox anyways and try but I doubt that will be it because in v82 I used exactly the same PC and browser to change the priority and worked no issues.
Thanks again.
Do you have Dynamic QoS enabled?
- ITMinionOct 19, 2022Star
Oh... very good point... yeah I do... that would make sense...