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Forum Discussion
ITMinion
Oct 18, 2022Star
Router Nighthawk X6 R8000, firmware V1.0.4.84 -web interface freezes
Hi all, I have confirmed that in V1.0.4.84, when editing any attached device (under Administration) to change its priority, after clicking on Apply, the web interface freezes up and the router must ...
- Oct 19, 2022
Ok so after enabling QoS,
I now see the Edit and same screen view on Attached Devices:
Selected Low priority and hit apply and got same hang on the browser:
Seems to crash the web page ui services. I still have internet access thru the router. I can ping the routers LAN IP address as well. Power cycling the router regains access to the routers web page.
I'll pass this on to NG.
ITMinion
Oct 19, 2022Star
Good morning folks,
FURRYe38 try enabling Dynamic QoS as Kitsap suggested. Your "Attached Devices" page should then let you change the devices priority.
The QoS is under Setup:
To recap, the steps that lead to router web interface freezing are as follows:
- Go into the Advanced tab;
- Expand the Administration section;
- Click on "Attached Devices";
- A table of devices should appear on the right, click on a checkbox for a device you want to change its priority and click on Edit;
- On the "Edit Device" page, select the new priority; and
- Click Apply.
At that point, you will see the busy icon and the web interface will freeze and will not recover. Trying to access the router through the mobile Nighthawk app (Android in my case) will also fail (i.e. the app will state the router can't be found).
The only way to get it going again is by power cycling the router.
Let me know if you can reproduce it.
Thank you all.
FURRYe38
Oct 19, 2022Guru - Experienced User
Ok so after enabling QoS,
I now see the Edit and same screen view on Attached Devices:
Selected Low priority and hit apply and got same hang on the browser:
Seems to crash the web page ui services. I still have internet access thru the router. I can ping the routers LAN IP address as well. Power cycling the router regains access to the routers web page.
I'll pass this on to NG.