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Router not connecting Sony TV to Comcast
Hi, I'm a newbie to the Group. After doing some physical reconnecting of the cable hookup, our TV (sony KDL40W650D) is not able to connect to the internet. The connection test on the set sho...
Thanks for your replies - I played around with making my iPhone a hotspot and when I selected the router wifi it brought up the Genie window asking to set the password - I set it, but the Ok button didn't seem to change state (GUI appearance ). I then went back to the Sony tv and started setting up the network again. instead of WPS I chose to enter the password - it would not take the password I entered on the phone so I entered the old password. All the apps loaded and Netflix is back on the tv. from my laptop I am now able to login into the router settings and see the usual stuff (devices connected to my network, etc.,etc) I had also plugged in an ethernet cable, but not sure if the tv connected to the router via the cable or thru the air. Next time the tv is on Netflix I'll login into the router and take a peek
Sooo, Basically I fixed it but I don't know how or why - haha. I certainly learned a lot about the process.
Thanks again!
--carl
cmguitar wrote:
I am not able to login into the router (192.168.0.1) I get thrown onto a page that has sent me in circles with no answers. Router is about 2 years old.
That should be the right IP address. But you say "Router is about 2 years old". It is actually a modem/router. Do you have anything else on the network that might get in the way or force the C7000 on to a different IP address?
What is this page "with no answers"? This usually means something.
I'd try fixing that. Maybe the TV will then come back to life if you regain control of the modem router.
Connecting a TV to the network is usually best done through the TV's controls and set up routine. The router rarely does much more than spit out the wifi signal. It is then down to the TV to do its thing. Sadly, many of these "smart" devices are in reality as thick as two short planks.
Where possible, it is usually easier to use a wired connection from the router to the TV. It is easier to set up and less likely to fall over. If you can't run Ethernet cables around the place, you could look into Powerline Ethernet. It turns your mains wiring into an Ethernet circuit.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
I printed out the troubleshooting pages for Sony and Netgear devices - they are always the most dog-eared and dirty pages in any hard copy manual ;)
cmguitar wrote:
I printed out the troubleshooting pages for Sony and Netgear devices - they are always the most dog-eared and dirty pages in any hard copy manual ;)
My first move as soon as a new gadget turns up is to download a PDF file of the manual.
Print key pages – where things plug in, for example – and stick it on the wall.