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Forum Discussion
router not connecting
The nighthawk app offered an update which I accepted, when the router turned itself off and back on, the app lost connection and everything went downhill from there, especially when we reset it. As o...
A few more details are key.
1. What router do you have?
2. what firmware did you install?
3. what modem/gateway is it connected to?
4. You said 2 lights were on and said the ethernet was lit. You said white but didn't say if that was for ethernet or what it was for. So what color is the ethernet one and what other light is on?
5. are you able to ping the router?
These are key details. We're trying to figure out if you bricked it and need to try recovering it with tftp/nmrpflash or if its a setup issue.
Thanks.