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Forum Discussion
Brandonkras
Aug 05, 2021Tutor
Router not receptive to potential speeds
In short, I am a gamer looking for optimal performances. I have 800mbps download speed through xfinity which was a recent upgrade. I have attempted all of the common fixes, restarts, factory reset, tr...
- Aug 06, 2021
Try version 1.0.4.28 of the firmware. Install using a browser based method of install.
If you have to, leave the modem disconnected during setup and skip the internet setup. Then it won't auto-update.
Then you can disable the auto-update and connect the modem.
plemans
Aug 05, 2021Guru - Experienced User
1. what firmware versions did you try?
2. after changing firmware, did you factory reset and test speeds directly off stock (without changing anything)?
3. the cm1200 has more than 1 port. Only use 1 and I'd recommend against wan port aggregation on the CM1200 with xfinity (and spectrum)
Brandonkras
Aug 06, 2021Tutor
Sorry for the delay.
#1 and #2: I went back to the earliest version it would accept and was going to progress towards the newest after testing them. I installed V 1.4.0.12 and it essentially rendered my router useless (routerlogin.net/IP not working & no signal). I resorted to a factory reset and when going through the automated nighthawk app set-up, it required me to update the firmware to complete. The only thing I haven't tried was using the installation disk for the factory set-up to see if that would let me use the firmware it came with. I am still willing to mess around with firmwares as it could have just been a bad install (just a guess).
#3 I will only use one port on my modem as I have already learned that lesson lol. Was just doing it to see if the speeds would be different.
Thanks,
Brandon
- plemansAug 06, 2021Guru - Experienced User
Try version 1.0.4.28 of the firmware. Install using a browser based method of install.
If you have to, leave the modem disconnected during setup and skip the internet setup. Then it won't auto-update.
Then you can disable the auto-update and connect the modem.
- BrandonkrasAug 07, 2021TutorYou sir, are amazing! Back in business!!!
I will likely make a video on this to add to the channel to help others experiencing the same (obviously giving credit where credit is due). Can’t thank you enough
-Brandon- plemansAug 08, 2021Guru - Experienced User
Glad it worked for you!