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pedrot's avatar
pedrot
Tutor
Jun 21, 2017
Solved

Router only shows network NETGEAR34, not -2G or 5G

I just upgraded from my Netgear N600 router to the R6900P (AC1900). With the N600 (NETGEAR74) I could use either NETGEAR74-2G or NETGEAR74-5G. After upgrading and installing the Nighthawk 6900P I also had both bands, NETGEAR34-2G and NETGEAR34-5G.  But then I enabled Qos and SmartConnect, and suddenly the two bands disappeared and now there is only NETGEAR34. I disabled both Qos and SmartConnect but I still have only one band -- it seems like it's just 2GHz. How do I get back both -2G and -5G bands?

  • Apologies William10a,

     

    How dumb -- I figured it out, simply had to edit the SSID name and add the "_5G" to the 5GHz Setting. Problem solved. Too easy!

3 Replies

  • If you want to see two ssid's disable smart connnect it places the same ssid and passphrease on both bands.

    • pedrot's avatar
      pedrot
      Tutor

      Hi William10a, Thank you

       

      I did disable SmartConnect. Both the 2G and the 5G settings are enabled, but they both have the same SSID: NETGEAR34.  But I want the the 5G Setting to have its own SSID of NETGEAR34_5G. How do I make that happen?

      • pedrot's avatar
        pedrot
        Tutor

        Apologies William10a,

         

        How dumb -- I figured it out, simply had to edit the SSID name and add the "_5G" to the 5GHz Setting. Problem solved. Too easy!