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Forum Discussion
pedro967
Mar 28, 2021Aspirant
Router Password Recovery?
I am in password hell and need help. I'll spare the long story to say I cannot recover my password. I go to "Router Password Recovery", enter serial number, successfully answer security quest...
pedro967
Mar 28, 2021Aspirant
OK, so I did a factory reset. Took me two trys. I was able to set up the router with inital settings and defaults. The initial password was "password", then the setup changed it to @newdig. I tried to gain access to router configeration settings (192.168.0.1) but was again denied access and offered a password reset again - serial number, secret questions, I again got the "@newdig" password - BUT IT DOES NOT WORK!!!!!!!! I am denied access no matter what I do.
Does Netgear monitor these discussions???????
Need help.
- pedro967Mar 28, 2021Aspirant
No one???
- michaelkenwardMar 29, 2021Guru - Experienced User
pedro967 wrote:
Does Netgear monitor these discussions???????
You should know that this community is essentially a user-to-user venue with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
If you want "official" support then you should go through the right channels.
Contact Us | Support | NETGEAR
Then there is the manual.