NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Router Password Recovery?
I am in password hell and need help. I'll spare the long story to say I cannot recover my password. I go to "Router Password Recovery", enter serial number, successfully answer security quest...
"There is a bug in Netgear's implementation of password recovery on some devices. You can get locked into a closed loop."
You don't say. Why has Netgear not fixed this???? They give no support after 90 days, at least they could do is fix issues in firmware updates - which I did.
Thanks for the reply, better then Netgear.
As I posted earlier I did a factory reset but that failed to fix the problem. This morning out of desperation I attempted another reset. Instead of choosing "manual settings" ( I had made printout previously), I chose "auto". Went through the steps and was successful in restoring access to router. I also tried to head off another password death loop by using "@newdig" as the new password since this is the continued password Netgear keeps giving me to reset the password which never worked.
My problem here is no cable access, only ADSL. There are little to no chooses for router/modem combos except Netgear. Seems they have lock on market - which tells you why they have NO service after 90 days.
pedro967 wrote:
My problem here is no cable access, only ADSL. There are little to no chooses for router/modem combos except Netgear. Seems they have lock on market - which tells you why they have NO service after 90 days.
I don't know where you are but there are alternative DSL modem/routers in the UK.
But I would never buy one. I like to have separate modems and routers. That way I get a better choice of router features.
If you look around, you will find that DSL modems and modem/routers are dying. Fewer and fewer makers and models.
My conspiracy their is that the ISPs are trying to squeeze out third part suppliers so that we are stuck with the rubbish that they provide. I have two Homehub modem/routers still sitting in their original shrinkwrap. Horrible things