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Forum Discussion
MariusMarcoci
Mar 22, 2023Aspirant
Router R7800 freezes time to time
Hi I have my R7800 for several years but from time to time (sometimes several times a day) the router freezes, and no connect is possbile any longer via cable or wifi the only way the get my router...
michaelkenward
Mar 22, 2023Guru - Experienced User
It might help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
- MariusMarcociMar 22, 2023Aspirant
before the router i have a huawei for fiber in the bridge, i tried without the bridge and the same thing happens it's not from huawei .. because i can't access the router netgear when it's blocked
- michaelkenwardMar 22, 2023Guru - Experienced User
Unfortunately, on top of the strange formatting, that doesn't take us much further in understanding the technology that feeds your R7800.
What does "a huawei for fiber in the bridge" mean?
Huawei what? What "bridge"?
- MariusMarcociMar 22, 2023Aspirant
sorry i checked now and it is ZTE Gpon ONT model ZXHN F618 befor router R7800