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Forum Discussion

huskersorrell's avatar
Sep 06, 2018
Solved

Router significantly slower than modem

I pay for 400mbps. When connected with CAT5e from Mac to modem I get 400mbps. When connected from router with same cable, I’m only getting 150mbps. What’s the deal?
  • IrvSp's avatar
    IrvSp
    Sep 06, 2018

    huskersorrell wrote:
    Thank You,

    Yes, R7000
    FW: 1.0.9.34
    This updated through Genie
    Did not reboot after update
    Traffic meter is enabled
    Smart Connect: yes
    QoS: unsure. How do I find this?

    Traffic Meter WILL impact Internet Speed, turn it off unless you MUST have it, but test with it off to confirm full speed.

     

    Some people have had Smart Connect problems... and unless you know the way the device connected you might not know what band (2.4 or 5Ghz) the device was on. One question, is the problem on both bands?

     

    QoS had a tab on the left side to show you QoS settings.