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theredranger8's avatar
theredranger8
Aspirant
May 26, 2017
Solved

"Router Update" option missing along with most of the GUI

I just set up my R7000 Netgear router today. It seems to be working great as far as our internet speed and nework signal range go, but when I log in to access the router's GUI, almost all of it is mi...
Features
features missing
Firmware
Troubleshooting
update
update firmware
update firmware missing
  • William10a's avatar
    William10a
    May 26, 2017

    Have you tried to bypass genie and use a browser and log in the router via 192.168.1.1?

     

William10a's avatar
William10a
Master
May 26, 2017

Have you tried to bypass genie and use a browser and log in the router via 192.168.1.1?

 

theredranger8's avatar
theredranger8
Aspirant
May 26, 2017

I just realized that I misunderstood your question. I thought by "genie", you were referring to the mobile app (which works fine, even where the browser genie fails.) I'll try 192.168.1.1 tonight as well.