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Forum Discussion
theredranger8
May 26, 2017Aspirant
"Router Update" option missing along with most of the GUI
I just set up my R7000 Netgear router today. It seems to be working great as far as our internet speed and nework signal range go, but when I log in to access the router's GUI, almost all of it is mi...
- May 26, 2017
Have you tried to bypass genie and use a browser and log in the router via 192.168.1.1?
theredranger8
May 27, 2017Aspirant
The original owner advised me to use the reset button on the back. I did this, but I think nothing changed.
Weirdly... it seems that on this router, I get an incomeplete menu when I visit 192.168.100.1. The whole menu DID appear when I went to 192.168.1.1! And the firmware version is listed differently for each of those IP addresses - for 192.168.1.1, it's version V1.0.7.10_1.2.3.
That solves all of my problems, but out of curiosity, what is the purpose of that second incomplete menu?
IrvSp
May 27, 2017Master
That address, 192.168.100.1, is normally the access point to a bridged modem. I use that to reach my ISP's bridged modem and can get to see some pages on it. What is the make of your modem? A Netgear? Ah, yes it is, see the attached screenshots. CM700 and the Cable Modem Serial number on it.