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Router won’t connect
Recently purchased this new router. I have a line of site antenna for internet provider. When I plug in new router all lights come on at first the only light that remains on is the on light 2.4 light not lit. I have disconnected the antenna. Powered it offf and back on. Powered off router and antenna. Still doesn’t work. I have plugged old router and it works. Does this router work with little ne of site antenna.
Ccsnyder wrote:
Line of sight is for rural communities that do not have cable available. There is an antenna installed on roof pointed to the "satelite" that is set up on either a water tower/grain elevator etc.
What is on the receiving end of your antenna? You say "antenna receiver". What is it?
A router has to plug into something that has a LAN socket. This usually means a modem that connects to the telephone network, a cable connection, or a terminal of some sort that goes out to the fibre optic network.
In your case, it is probably the antenna receiver. It might help to tell people what it is and if it has the usual LAN socket. Is it something that you can reboot (power cycle)?
Likewise the old router. Can you say what that is?
That might give some clues as to the compatibility with the R6900P.
Ccsnyder wrote:
Turned on only Antenna, modem and plugged in router... once all lights light up then the light indicating that the router is on stays lit. The LED light for 2.4 is not on.
The first LEDs to worry about are the power LED. The check the Internet LED. It should be orange until it connects to the Internet, when it will turn white.
The wifi LED should be on, even when there is no Internet connection. Have you pressed the wifi switch?
If the wifi LEDs don't come on, I smell a dud router.
There is support for the R6900P, including a manual, somewhere at the end of this link:
>>> R6900P | Product | Support | NETGEAR <<<
Ccsnyder wrote:
Today I am going to go into "town" and try to troubleshoot with a someone that has a cable modem... to see if the new NetGear router will work with a cable modem...
Good move. I was going to suggest that it might be a defective router. This will let you check that.
7 Replies
Ccsnyder wrote:
Recently purchased this new router. I have a line of site antenna for internet provider. When I plug in new router all lights come on at first the only light that remains on is the on light 2.4 light not lit. I have disconnected the antenna. Powered it offf and back on. Powered off router and antenna. Still doesn’t work. I have plugged old router and it works. Does this router work with little ne of site antenna.
What did you have before? It surely was 'just a router'?
Read the manual. You plug in your ISP's modem output to your WAN input of your router.
Did you have a MOBILE HOTSPOT before or something like that?
I am replacing an existing router. Plug it in and should work. But doesn’t.
Ccsnyder wrote:
Plug it in and should work.
No. You need to reboot the whole network in the right order.
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
What is the modem at the front of this router?
I am puzzled by the reference to "I have a line of site antenna for Internet provider".
