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Jumpy121's avatar
Jumpy121
Aspirant
Apr 12, 2021

Router won't connect to modem internet

Hello,   I'm writing today to see if anyone can help me with my problem. I recently have encounted a problem on my router after a mini power outage. I have done all the usual steps to get it to wor...
Jumpy121's avatar
Jumpy121
Aspirant
Apr 12, 2021

Hey thanks for the fast reply.

 

 

1. I have a Ubee Modem from Spectrum

2. My router is r6400 Nighthawk

3. my firmware is: Firmware Version V1.0.4.106_10.0.80

4. My modem works connecting to it via ethernet so I know it's not the modem. The issue is that internet isn't being received from the modem for some reason and I have no idea why this happened after a mini power outage.

5. I have full access to my router

plemans's avatar
plemans
Guru - Experienced User
Apr 13, 2021

what ubee modem is it?