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Forum Discussion
rikeo
Jan 23, 2016Tutor
routerlogin does not ask for username and password
Hi. Last week I bought the Nighthawk X6 R8000. It's working great so far, with just one problem. Whenever I visit routerlogin.net on my internet browser, I don't get the prompt asking for my usern...
- Jan 27, 2016
Hi rikeo,
Try reloading the firmware and perform a factory reset. Manually reconfigure the router instead of loading the backup file.
rikeo
Jan 30, 2016Tutor
I think I have figured out the culprit. I unfortunately was forced to hard reset the router after I found no other solution. After performing the hard reset, I reconfigured the settings manually. It did start asking for my password again! Each time after changing a setting, I logged out and logged back in to routerlogin.net to see which setting affects the bug. Now for the cause of the problem. When I entered my ReadyCloud details, logged out of routerlogin.net, and went back in, it would no longer ask for my username and password until I hard reset the router (simply turning off ReadyCloud does not fix the problem, you have to do a full hard reset once it is enabled).
Summary: Once you turn on ReadyCloud, the router will no longer ask for a username and password upon accessing routerlogin.net exposing unauthorized router configuration access, and the only fix is to do a hard reset, erasing configurations that took me an hour to set. I hope Netgear sees this, and decides to fix this security vulnerability ASAP. I won't be using ReadyCloud until this is fixed.
- JamesGLFeb 03, 2016Master
Hi rikeo,
I tried enabling the ReadyCloud of my R7000 and then logged out on the UI. When I access the UI I still get a prompt asking for a username and password.
By the way, what are the browsers you have tried accessing the UI? If ReadyCloud is not configured after the reset, will it ask for a username and password?
Try downgrading the firmware or reload the same firmware then do a factory reset.
- rikeoFeb 14, 2016Tutor
I took the time today to do some experiments. I've downgraded, and upgraded, with no luck. I even resetted to factory defaults. It then started to ask for the credentials every 5 minutes of inactivity in routerlogin.net (like it's supposed to). I then proceded to set up ReadyCloud, and it would no longer ask for a username and password. I resetted, went straight to setting up ReadyCloud, and the routerlogin authentication was gone for good until I hard reset. I have the R8000. Must be a bug in this specific model. The issue affects multiple browsers (I've tried Chrome and Firefox).
- JamesGLFeb 15, 2016Master
Hi rikeo,
Please check your inbox.