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Forum Discussion

rikeo's avatar
rikeo
Tutor
Jan 23, 2016
Solved

routerlogin does not ask for username and password

Hi.  Last week I bought the Nighthawk X6 R8000.  It's working great so far, with just one problem.  Whenever I visit routerlogin.net on my internet browser, I don't get the prompt asking for my usern...
Advanced Features
Firmware
Security
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Jan 27, 2016

    Hi rikeo,

     

    Try reloading the firmware and perform a factory reset. Manually reconfigure the router instead of loading the backup file.

Tirabi's avatar
Tirabi
Aspirant
Feb 28, 2016

Having the same issue after reset.  It never asks for my password unless I hit certain settings pages.

 

On top of that my password is not accepted by some devices.

 

My Samsung Phone (Note4) can log in with firefox browser however the Genie app no longer logs in.  It says the password is wrong, but it's definitely not.

My Laptop the password does not work period.

My son's laptop the password does work.

 

I reset the router last night and that's when my troubles began.....