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Forum Discussion
AngelaV
Feb 09, 2017Aspirant
"routerlogin.net" keeps saying I must be connected to my router's WiFi, even though I am
I was having connectivity issues with my Verizon Fios router. They sent out a technician and the problem was fixed. After my netgear wifi router was reset, I attempted to go to "www.routerlogin.com" ...
- Feb 22, 2017There was a white cable running from the FIOS to the NetGear. It's showed in the old pictures. The new pictures is how it's currently configured and it's worked like a dream since the removal of the white cable.
So to anyone with the same issues as mine, check your cables and make sure there aren't extras. All that's needed is the Ethernet cable connecting the FIOS router to the NetGear and the plug in from the NetGear to the outlet. Make sure you reset when removing a stray, unnecessary cable. It worked for me.
AngelaV
Feb 09, 2017Aspirant
I tried restarting the network and I still get that message, even though I am connected to my wifi and the internet is working.
- William10aFeb 09, 2017Master
It is Genie that is the problem are you running windows 10?
Genie does not always get along with other programs it is not Genies fault it is not alone other non Netgear programs have issues with windows and other programs that protect your computer it is not a new problem with computer programs.
Any updates of any type when the issue came up?
Any changes to your set up?
- michaelkenwardFeb 09, 2017Guru - Experienced User
William10a wrote:It is Genie that is the problem are you running windows 10?
The new desktop Netgear Genie (Version 2.4.36) works fine here in Windows 10.
- William10aFeb 09, 2017Master
I did not mean that windows it's self but other programs that be running in the back round on windows Netgear is no the only software that had problems Furuno had a demo for a computer the show it products and if you had any type of vuris protection on it the program would shows errors that were not there.