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"routerlogin.net" keeps saying I must be connected to my router's WiFi, even though I am
I was having connectivity issues with my Verizon Fios router. They sent out a technician and the problem was fixed. After my netgear wifi router was reset, I attempted to go to "www.routerlogin.com" ...
- There was a white cable running from the FIOS to the NetGear. It's showed in the old pictures. The new pictures is how it's currently configured and it's worked like a dream since the removal of the white cable.
So to anyone with the same issues as mine, check your cables and make sure there aren't extras. All that's needed is the Ethernet cable connecting the FIOS router to the NetGear and the plug in from the NetGear to the outlet. Make sure you reset when removing a stray, unnecessary cable. It worked for me.
Yes, the Verizon is the modem/router. And I did indeed follow the order as written: everything off, turn on modem and wait a few minutes, turn on NetGear and wait a few minutes, then turn on computer.
I wanted to change the name and password because I have extenders that are already connected to the previous name. It would've made my life easier if I got the router login to work. I also have a ridiculous default password that I would prefer not to have. Especially since my parents can't even remember the last one we had.
But I'm coming to the end of my rope. I'll probably have to deal with it, which is disappointing considering how expensive this NetGear equipment was.
I wanted to change the name and password because I have extenders that are already connected to the previous name. It would've made my life easier if I got the router login to work. I also have a ridiculous default password that I would prefer not to have. Especially since my parents can't even remember the last one we had.
But I'm coming to the end of my rope. I'll probably have to deal with it, which is disappointing considering how expensive this NetGear equipment was.
Please follow the logic
1= When you log in wireless you get the modem/router not the netgear router.
2= When the modem/router was install they want you to use their router as your main router (Bright House) a seprate rental fee for the modem and another if you use the router function as well which is a rap off.
3=You need only the netgear to be your wifi router so the router in your modem has to lose it's wifi.
4= If your modem is in bridge mode it's router is disable but allowing you to have the internet.
5=The biggest problem the amount of control your allowed over the modem most limit to you to just a few basic settings by your isp but they can handle the bridge mode part.
6 When the netgear router can access by wifi wired is better you set up your network the way you want it.
i already gave you the solution to this problem many posts ago and a few others have also pointed you in the right direction but here goes again. From everything you have posted, the following observations are your most likely situation
a. Verizon has configured your Netgear router as an Access Point so it is not working as an independent router and the UI is not accessible by the factory IP address from Netgear or (routerlogin.net or routerlogin.com) but at the IP address supplied by the Verizon FiOS when the router was programmed as an AP
Solution
1. disconnect the ethernet cable that runs from the FiOS to the Netgear router
2. do a hard Reset on your Netgear to allow the router work as an independent router
3. Plug back the ethernet cable BUT make sure it is plug into the YELLOW jack on the back of the Netgear router
4. Connect to the Netgear router wirelessly and you should be able to access the router UI via the default IP address
In order for routerlogin.com or routerlogin.net to work, you need to be connected to either the Netgear's Ethernet or Wi-Fi network. Every indication is that you are not. Instead, you appear to be connecting to your Verizon router's Wi-Fi network. routerlogin.com/routerlogin.net won't work in this case.
So I finally got around to attempting this. I did what you said (unplugged yellow Ethernet cable, held reset for 20 seconds, let it run for about 3 minutes before plugging Ethernet back into the yellow jack, connected wirelessly and went to the default IP address) and it still took me to Verizon webpage.
Let me know if I did something incorrect.
AngelaV wrote:So I finally got around to attempting this. I did what you said (unplugged yellow Ethernet cable, held reset for 20 seconds, let it run for about 3 minutes before plugging Ethernet back into the yellow jack, connected wirelessly and went to the default IP address) and it still took me to Verizon webpage.
What do you mean by "the default IP address"?
If this is 192.168.1.1 then, depending on what is happening, you can end up on the control page for the Verizon modem/router or the Netgear modem/router.
192.168.1.1 is a local address. You can get there even if you cut the wires (the phone line) between the modem and the outside world.
Both makers use the same address to get at their controls. Which one you land on depends on how the network has set itself up.
Remember, what you call the Verizon webpage is probably on your network. It has nothing to do with the Internet.
If you are using that address and you get the Verizon modem's control page rather than the Netgear router's control page your Verizon modem is still in charge and it is controlling what happens on your network. So you won't be able to change whatever the Netgear router does with its wifi settings.
