NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
"routerlogin.net" keeps saying I must be connected to my router's WiFi, even though I am
I was having connectivity issues with my Verizon Fios router. They sent out a technician and the problem was fixed. After my netgear wifi router was reset, I attempted to go to "www.routerlogin.com" ...
- There was a white cable running from the FIOS to the NetGear. It's showed in the old pictures. The new pictures is how it's currently configured and it's worked like a dream since the removal of the white cable.
So to anyone with the same issues as mine, check your cables and make sure there aren't extras. All that's needed is the Ethernet cable connecting the FIOS router to the NetGear and the plug in from the NetGear to the outlet. Make sure you reset when removing a stray, unnecessary cable. It worked for me.
My Internet just crashed again so I can't even access the router login anymore. I suppose I have nothing to lose now and will attempt to disconnect the cable between FIOS and NetGear and do a reset of NetGear. I'll let everyone know if it works or not.
Good luck which modem/router did you recieve from your isp?
Have they check the event log check on the modem it is a log of errors recorded on the modem it's self to see why it is dropping the internet.
I also use FIOS. If you are using FIOS and their cable TV, then you need to use their router first. Their router is providing the program guide, video on demand to their set top boxes, and is needed with their DVR.
You connect the ethernet cable from the FIOS ONT to the FIOS router's internet/wan port. Then connect a second ethernet cable from one of the FIOS router's LAN ports to the Netgear router's Internet port. Then connect the PC ethernet to one of the Netgear router's LAN ports.
If you have this set up correctly, then you should be able to access the Netgear router's web page by entering http://10.0.0.1 in your web browser, and you should be able to reach the FIOS router by entering http://192.168.1.1 in your web browser. You should also be able to reach the internet.
Using both routers back-to-back is called double-NAT. It works, but some advanced features (like port forwarding) become more complicated to set up. I use double-NAT myself, but if you wish you can turn off the routing features in the Netgear router by switching to "access point mode". This means you'd use if tor wifi, but not for routing. There is a guide here: https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setup?cid=wmt_netgear_organic. I recommend getting the double-NAT setup working first though.
