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AngelaV's avatar
AngelaV
Aspirant
Feb 09, 2017
Solved

"routerlogin.net" keeps saying I must be connected to my router's WiFi, even though I am

I was having connectivity issues with my Verizon Fios router. They sent out a technician and the problem was fixed. After my netgear wifi router was reset, I attempted to go to "www.routerlogin.com" ...
  • AngelaV's avatar
    Feb 22, 2017
    There was a white cable running from the FIOS to the NetGear. It's showed in the old pictures. The new pictures is how it's currently configured and it's worked like a dream since the removal of the white cable.

    So to anyone with the same issues as mine, check your cables and make sure there aren't extras. All that's needed is the Ethernet cable connecting the FIOS router to the NetGear and the plug in from the NetGear to the outlet. Make sure you reset when removing a stray, unnecessary cable. It worked for me.