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Forum Discussion
Solved
"routerlogin.net" keeps saying I must be connected to my router's WiFi, even though I am
I was having connectivity issues with my Verizon Fios router. They sent out a technician and the problem was fixed. After my netgear wifi router was reset, I attempted to go to "www.routerlogin.com" ...
- There was a white cable running from the FIOS to the NetGear. It's showed in the old pictures. The new pictures is how it's currently configured and it's worked like a dream since the removal of the white cable.
So to anyone with the same issues as mine, check your cables and make sure there aren't extras. All that's needed is the Ethernet cable connecting the FIOS router to the NetGear and the plug in from the NetGear to the outlet. Make sure you reset when removing a stray, unnecessary cable. It worked for me.
My assumption is that it was in fact the white cable causing issues. I had reset the router many times and it didn't change anything. This time I reset and removed the white cable, and it worked. So I assume that was the problem.
Possible but I would just leave it alone it is working.
Yikes. I lost track of this for a bit. .
The way it should be set up: Verizon Router LAN port -> R8500 internet port. No other connections to ANY Verizon LAN ports. All your ethernet client devices should be connected to the R8500 LAN ports.
StephenB wrote:Yikes. I lost track of this for a bit.
Haven't we all?
Your accurate description takes us back to the Netgear diagram mentioned earlier. No harm in repeating what has been said many times though.
Maybe one day we will have a Solved tag on this discussion. Then we can get our lives back.
Well the OP claims they changed some stuff and it all works now?
"I don't need Genie to see it. I already was able to change the SSDI and password through routerlogin.net and everything is working perfectly. "
and
"My assumption is that it was in fact the white cable causing issues. I had reset the router many times and it didn't change anything. This time I reset and removed the white cable, and it worked. So I assume that was the problem."
I did NOT see a white cable 'clearly' in the pictures, but one was running somewhere.
I doubt it is configured properly, but they were able to do something that made them happy? Not clear what though?
