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Forum Discussion
madbrain
Jan 26, 2017Luminary
Routerlogin.net no longer working on wired LAN - firmware regression
Updated my R7000 to V1.0.7.6_1.1.99 . Now, when I go to routerlogin.net from my desktop, I get a page that states : "You are not connected to your Router’s WiFi network. To access routerlogin.net, ...
- Jan 28, 2017
I wanted it fixed indeed, not worked around.
Thanks for pointing me to the anti-virus direction. I do use AVG. Looks like a recent AVG update broke it - disabling AVG temporarily, routerlogin.net works fine - turning it back on, it's broken.
Sorry about the erroneous bug report on firmware. Both my R7000 firmware update and AVG anti-virus update happened in the same timeframe. I will take my complaint to AVG.
sir_bazz
Jan 28, 2017Apprentice
madbrain wrote:I can still access the router via the IP address, but I would like this regression fixed.
Tried putting an entry in your hosts file for the router?
madbrain
Jan 28, 2017Luminary
No, I didn't try to put a HOSTS file entry. I shouldn't have to. This is a feature that worked previously without having to do that. Nettgear needs to fix this regression.
- sir_bazzJan 28, 2017Apprentice
I thought you just wanted it fixed. Fastest way to fix it is via the hosts file but I'm sure there's a good reason you'd prefer not to use it or the router's IP address . As an aside I don't see how this can be a firmware issue as it's not affecting all users. Last time we saw this issue, some 12 months ago?, was due to AV software conflicts.
NOTE: if you have installed any antivirus or firewall device ,please disable it , sometimes softwares like kaspersky , AVG , norton , etc. All these softwares block routerlogin.net or routerlogin.com and even users are not able to access router login page using default ip address. In such cases, antivirus program is blocking router access i.e routerlogin.net or routerlogin.com ,it is recommended to uninstall the security software or alternatively you can uncheck the antivirus network filter under network adapter properties.
Source: http://www.routerlog-in.net/
- madbrainJan 28, 2017Luminary
I wanted it fixed indeed, not worked around.
Thanks for pointing me to the anti-virus direction. I do use AVG. Looks like a recent AVG update broke it - disabling AVG temporarily, routerlogin.net works fine - turning it back on, it's broken.
Sorry about the erroneous bug report on firmware. Both my R7000 firmware update and AVG anti-virus update happened in the same timeframe. I will take my complaint to AVG.
- IrvSpJan 29, 2017Master
AVG might not see the Router's IP Address as a TRUSTED address. I don't have AVG, but I think all firewalls have settings for trusted IP Addresses and ranges. Check to see it you have that.