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Forum Discussion
Don75
Feb 04, 2019Aspirant
Safari browser
I'm Mac user, with Safari v.12, and Mojave OSX.
I have been trying for days to get the support contact by email or by other way. Any time I click on "Contact Support", the "Online Support" page is always blank. (image attached)
I finally switched to FireFox, and then can see all the links to support.
What is missing on Safari? I tried several Macs, and still the same problem.
Regards,
Don
Hi Don75,
Kindly used Chrome and Mozilla Firefox web browser for now. I already reported this MyNETGEAR issue affecting customer using Safari and IE Edge web browser.
2 Replies
- schumakuGuru - Experienced User
Salut Don,
Don75 wrote:
I'm Mac user, with Safari v.12, and Mojave OSX. ... Any time I click on "Contact Support", the "Online Support" page is always blank....What is missing on Safari?
"just" Netgear's attention to details, browser compatibility, ...
ChristineT Christian_R I wonder how many more years we have to read such customer complaints?
- Nodism1125NETGEAR Expert
Hi Don75,
Kindly used Chrome and Mozilla Firefox web browser for now. I already reported this MyNETGEAR issue affecting customer using Safari and IE Edge web browser.