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Forum Discussion

Don75's avatar
Don75
Aspirant
Feb 04, 2019
Solved

Safari browser

I'm Mac user, with Safari v.12, and Mojave OSX.

I have been trying for days to get the support contact by email or by other way. Any time I click on "Contact Support", the "Online Support" page is always blank. (image attached)

I finally switched to FireFox, and then can see all the links to support.

What is missing on Safari? I tried several Macs, and still the same problem.

 

Regards,

Don

 

 

  • Hi Don75, 

     

    Kindly used Chrome and Mozilla Firefox web browser for now. I already reported this MyNETGEAR issue affecting customer using Safari and IE Edge web browser.    

2 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Salut Don,

     


    Don75 wrote:

    I'm Mac user, with Safari v.12, and Mojave OSX. ... Any time I click on "Contact Support", the "Online Support" page is always blank....What is missing on Safari?


    "just" Netgear's attention to details, browser compatibility, ...

     

    ChristineT  Christian_R I wonder how many more years we have to read such customer complaints?

  • Hi Don75, 

     

    Kindly used Chrome and Mozilla Firefox web browser for now. I already reported this MyNETGEAR issue affecting customer using Safari and IE Edge web browser.