NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MCOV's avatar
MCOV
Aspirant
Jun 05, 2021

Security Camera FTP to NAS Through NetGear N6900 is intermittent

Several weeks ago, only a few scheduled photos and typical alarms from several wired security cameras on my LAN were saved on my NAS device. When testing the FTP from the camera web pages, the FTP port 21 fails in most cases - this never happened before. The cameras and NAS are on the same LAN. No changes have been made to the passwords of the NAS or static ip addresses of the cameras or NAS. I suspect something has changed in the router firmware..Any ideas as to what may be causing this intermittent problem are appreciated.

3 Replies

  • > [...] Through NetGear N6900 [...]

     

       Look for "Model" on the product label.  Firmware version?  Connected
    to what?

     

    > [...] The cameras and NAS are on the same LAN. [...]

     

       In that case, about the only participation by the router would be as
    the DHCP server and, perhaps, as the network switch which connects your
    (unspecified) "several wired security cameras" and your (unspecified)
    "my NAS device".

     

    > [...] When testing the FTP from the camera web pages, the FTP port 21
    > fails in most cases [...]

     

       "testing" how?  "fails" how?

     

    > [...] I suspect something has changed in the router firmware.. [...]


       Like what?  Why not Russian hackers?  Why blame the router, which is
    barely involved in a LAN-LAN FTP file transfer?  You could reload
    firmware (older, same, newer), reset the settings, and reconfigure it
    manually, but I wouldn't expect any of that to change anything like
    this.

     

    > [...] Any ideas as to what may be causing this intermittent problem
    > are appreciated.

     

       Knowing almost exactly nothing about any of these devices, I'd look
    for better evidence of something/anything more specific before
    condemning any particular device or speculating on a cause which could
    be elsewhere.  A bad Ethernet cable some place seems about as likely to
    me as any likely router problem, but I also don't know anything about
    the wiring and/or any other network devices which might be involved.

     

       I'd also try doing an FTP transfer to your (unspecified) "my NAS
    device" from something other than one of your (unspecified) "several
    wired security cameras".


       And, when the problem recurs, I might look at the LED status
    indicators on these mystery devices.

    • MCOV's avatar
      MCOV
      Aspirant

      Whoa! Slow down there buddy..no one is "condemning" the router..

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        MCOV wrote:

        Whoa! Slow down there buddy..no one is "condemning" the router..


        You are picking up on an old conversation. Thanks to reactions like yours, I suspect that "buddy" is no longer with us to upset people. They haven't posted in some time.

         

        If you still need help, try starting a new conversation. This one is now pretty ancient.