Security questions not working

I will never buy a Netgear product again and I will definitely steer people away for them!!!

Support had to help me a few times to get my router up and running to not have the hundreds of Pings constantly as default!

I did not purchase the extended service like they wanted. Pressured to buy it everytime I called!!

Now the support has ran out, I can not get into my router.

Not thru browser, not thru app.

Won't accept my security questions or my password.

I know my security answers are correct, yes capitals and all!!

I know my password is right!

I will neverrrrrrr buy a product from Netgear again in my life!!!!