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Forum Discussion
Troublouss
Nov 06, 2022Follower
Security questions
I am trying to reset my password because I forgot to write it down. When I correctly put in the answers to the security questions, I won't take them. How can I get in?
microchip8
Nov 06, 2022Master
There's a long-standing issue with NG firmware where it will take you in a loop while providing the answers. The only way around is to reset the router (reset hole at the back for 10 secs) and either re-enter settings manually or if you have saved the settings to a config file, re-upload it and do your stuff and save it again with the new settings.