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Forum Discussion
Serial number
Hello, We have a router that we purchased new on 3/28/2017 and have the reciept.
The serial number tag is missing so went to Comcast's website and got the serial number. The serial number Comcast is showing is only 12 digits and to try and register it, it needs to be 13 digits. How do we find the correct serial number?
Thanks
Frank
1 Reply
IF this is in regards to the C6300 modem,
Netgear has set up a community forum specifically for the Orbi With Cable Modem products. Most of the people who watch that forum are more likely to have experience with Orbi with cable modem and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cableThank you.
