NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
server IP address could not be found
Router R7900P Firmware v1.4.3.88_1.3.50 OS / multiple ISP AT&T with a gateway router Model: 2Wire 5268AC I have been getting the error above in the subject line for about 6 months or so for UR...
Do you have IP Pass thru setup fully on the modem for the NG router?
Is the wifi fully turned OFF on the modem?
Try enabling IPv6 on the router as well.
What CAT# LAN cable do you have between the modem and router? CAT6 is recommended.
Has a factory reset been performed since last FW update?
The AT&T wifi is off and has been.
The IP Passthrough is set up correctly.
It's a cat-5 cable between the two.
I've set up Ipv6 as per your recommendation. And it seems make the sense to try.
So far it seems to have worked. I'm going to give it a few more days of checking. I'll check back in.
I recommend changing the CAT5 to a CAT6 cable at least.
Hope it works.
The issue kept happening until I changed the cable between the ATT Gateway and the Netgear Nighthawk.
The cable is now a Cat6 and I cannot reliably recreate the issue of the IP address not to be found.
So I guess the issue of THAT is resolved.
However, now my Netgear router locks up at least once a day now.
The ATT router is connected and testing okay. The only connection on the ATT router is the R7900P on passthrough. However when the R7900P has hung up, there is no connection showing on my ATT network status.
The only way to resolve it is to power-cycle the Netgear.
Are there any recommendations to keep my Netgear router from hanging up?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Is the WiFi radios on the ISP Modem fully disabled?
Is IPv6 enabled on the R7900?