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service provider is recommending to see if all settings on modem are up to date due to inconsisten
Internet is going in and out, service provider asking I have moem errors cleared out and make sure settings are up to date. i have reset modem, unplugged and pluged back in. not sure what to do next?...
get a screen snip of the cable connections page (shows upstream/downstream values) and the event logs.
That helps us check your cable connections.
If you have any splitters, amplifiers, or signal attenuators in the line, i'd recommend removing them.