NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SET UP KNIGHTHAWK WITHOUT USING SMART PHONE
I DON'T HAVE A SMARTPHONE SO HOW DO I SET UP MY ROUTER?
I'll try going the wired route first. The information in the product box was really pushing the use of a smart phone so I figured it must be critical... guess not.
Thanks again for the info.
GAT888 wrote:
The information in the product box was really pushing the use of a smart phone so I figured it must be critical... guess not.
In their attempts to make life easy, Netgear, and most brands, like to boast that it is easy to set up their stuff with these sexy apps.
That might work for a 12-year old who does not know how to use a keyboard or own a PC, but many grown ups don't need an "idiot's guide" to these things.
You have put your finger on the problem. The information on the product box is there to sell the product, not to make life easier for you to install it.
Well, dang. I used the URL address on my PC and filled out the required info and the router failed to actually work. All the lights came on but I had no Internet connection to my computer and the problem with the TVs certainly wasn't corrected. I don't know if I did something wrong when install the new router or if it was defective out of the box. I reinstalled my old router so I could at least access the Internet.
Boy, I purchased the new Samsung smart TVs last month and they have been working great. There are a number of streaming shows we like but can not access them. The cable shows work fine but the ones connecting to the router are a no go. Plus, I'm not really sure the router is the problem or if the cable modem has a problem. Greatly frustrating.
Should I try reinstalling the new router again and give it another try?
GAT888 wrote:
Well, dang. I used the URL address on my PC and filled out the required info and the router failed to actually work. All the lights came on but I had no Internet connection to my computer and the problem with the TVs certainly wasn't corrected.
What does the Internet LED look like on the router? "On" is not enough. What colour?
You may be connected to the Internet but your PC isn't. Is this wifi or wired?
Your description does not have enough detail to know what is happening.
GAT888 wrote:
I reinstalled my old router so I could at least access the Internet.
This sends lout another warning signal. You can't just swap routers in and out of your network. You have to reboot everything, from the modem onwards.
Be sure to restart your network in this sequence:- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
GAT888 wrote:
Boy, I purchased the new Samsung smart TVs last month and they have been working great.
That's the first mention of any TV. These can be tricky to set up, especially Samsung.
Connecting a TV to the network is usually best done through the TV's controls and set up routine. The router rarely does much more than spit out the wifi signal. It is then down to the TV to do its thing.
Where possible, it is usually easier to use a wired connection from the router to the TV. It is easier to set up and less likely to fall over. If you can't run Ethernet cables around the place, you could look into Powerline Ethernet. It turns your mains wiring into an Ethernet circuit.
We still do not know what the router is. It has a model number. Look for it on the label.