Forum Discussion

Aspirant

Nov 25, 2022

Several websites (all related to a single IP) time out suddenly

A few days ago, my work email and websites associated with the same ip address started timing out with my XFinity service. (for reference, the sites/email all work with my T-Mobile mobile data, but ...

plemans

Guru - Experienced User

Nov 25, 2022

1. try enabling ipv6

2. Try a different DNS Server. Here's a few for ipv4. Also remember to change the ipv6 dns server if ipv6 is enabled
CloudFlare 1.1.1.1 and 1.0.0.1
GoogleDNS 8.8.8.8 and 8.8.4.4

pdawg80

Aspirant

Nov 26, 2022

Thanks for the reply!

I tried using the Google/Cloudflare DNS IPs but didn't seem to help.

Went to look at IPv6 and I'll admit I'm a little out of my depth here. Which of these drop downs should I choose to turn on? I attempted auto-config but that didn't seem to help or hurt, though I probably didn't get something right in the actual setup.

Back on disabled now. Which drop down would you suggest, and should I be doing something inside the settings of the dropdown or keep it at automatically assigned by ISP?

plemans
Guru - Experienced User
Nov 27, 2022
https://kb.netgear.com/24006/How-do-I-set-up-an-IPv6-Internet-connection-on-my-Nighthawk-router

https://kb.netgear.com/24009/How-do-I-use-auto-configuration-to-set-up-an-IPv6-Internet-connection-on-my-Nighthawk-router
- pdawg80
  Aspirant
  Nov 27, 2022
  Thanks,
  Both of those instructional posts seemed to work, as in internet still works afterward, but sites/IP in question still time out afterward updating.
  Very frustrating.
  I've rebooted both the modem and the router afterward as well to see if that nudged along the fix, but no luck.