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Forum Discussion
sh4rkbyt31
May 13, 2020Tutor
Simply trying to update r8500
Ok trying to update this router. After I download the .zip file I go to www.routerlogin.net, I put in sign in info and then get taken to a page which is title router password recovery, except thats n...
- May 13, 2020Thank you for the reply. I did a factory reset in order to be able to access the update feature through Netgear Genie which will hopefully work? When I initially bought this router Genie update was broke from Netgear in the beginning and for several years after.
Ok all good now, it finally updated correctly. :)
plemans
May 13, 2020Guru - Experienced User
what modem are you using?
What is the ip address of the router? Have you tried accessing it via the ip address?
Or tried a different device?
From the sound of it, you're on the password recovery screen. If you didn't set it up , there is no correct answer. But it still asks.
sh4rkbyt31
May 13, 2020Tutor
Thank you for the reply. I did a factory reset in order to be able to access the update feature through Netgear Genie which will hopefully work? When I initially bought this router Genie update was broke from Netgear in the beginning and for several years after.
Ok all good now, it finally updated correctly. :)
Ok all good now, it finally updated correctly. :)