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John_Zee's avatar
John_Zee
Aspirant
Aug 24, 2020
Solved

Since upgrading R7000 firmware some of my devices connect to Wifi but no internet

Since the recent update of the firmware some of my devices at home will not connect to the internet. My Sony TV, my CCTV will not connect remotely, my Samsung Tablet however my iphones do connect an...
  • plemans's avatar
    Aug 24, 2020

    1. which firmware did you install? 

    2. what modem/gateway are you connected to? 

    3. Many say they re-set but don't actually fully reset. Make sure to push and hold reset for 7-15 seconds while the router is fully booted and powered on. It'd require a full reinstall of the router.