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Forum Discussion
Ekecko
Jun 23, 2017Aspirant
Slow download; ok upload
I just installed an AC1900 router and a AC400 modem. My download speeds are slow but the uploads are fine on my desktop (Win 10). My laptop is fine in both directions. What is the problem?
- Jun 24, 2017
Hmmm brings to mind someone recently had a similar issue with a NG modem and could not get that modem to work well with the NG router. They ended up swapping the modem for a different Mfr modem....was just a month ago I believe in this forum. Don't remember the date. If you swapped the modem and your porblems appeared, I would think the modem maybe the issue. Might want to check out a Arris 6183 and see if the problems continue.
Ekecko
Jun 24, 2017Aspirant
Netgear CM400 Modem and Netgear AC1900 Router.
FURRYe38
Jun 24, 2017Guru - Experienced User
Hmmm brings to mind someone recently had a similar issue with a NG modem and could not get that modem to work well with the NG router. They ended up swapping the modem for a different Mfr modem....was just a month ago I believe in this forum. Don't remember the date. If you swapped the modem and your porblems appeared, I would think the modem maybe the issue. Might want to check out a Arris 6183 and see if the problems continue.
- EkeckoJun 24, 2017Aspirant
This is crazy. Since your suggestion I have tried 3 different LAN cables, each with significantly difering results. I think I amgoing to go with the Arris and give it a try - can't explain any of this but I am making progress. Thanks so much for the help.
- FURRYe38Jun 24, 2017Guru - Experienced User
Let us know how it goes....