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Forum Discussion
Solved
Slow Ethernet speeds (R6700)
I can't seem to get my speeds out of my router to get above 200 mbps. I'm currently paying my provider (Spectrum) for 400 mbps. Their router to my PC via ethernet and it hit 430 mbps so It dwindels d...
1. What modem are you using?
2. You put that if you hook a switch to the modem, you pull full speeds. Why do you need a switch? Make sure you're going modem----router---switch.
3. I would try the factory reset and if that doesn't work, i'd try the downgrade.
What I mean by "their router" was Spectrum came to inspect my speeds and used their own router for the ethernet plug and the test showed the correct speed. I only have the one router. Their test confirmed my router is the culprit of the slower speeds. There is no QOS monitoring going on ( if ound on here that may have been the issue) and the I have ignored setting up the Armor setup each time it's asked to set up.
I used an old 5 port gigabit switch last night directly from the modem and my speed went up to 480 mbps which is over my contract amount. I can try and do a factory reset but it will have to wait until the end of the work day for now.
1. What modem are you using?
2. You put that if you hook a switch to the modem, you pull full speeds. Why do you need a switch? Make sure you're going modem----router---switch.
3. I would try the factory reset and if that doesn't work, i'd try the downgrade.
My modem is the E31U2V1 provided by Spectrum. I was previously using a Motorola SBG6580. My modem only has one ethernet plug on it. The reason I put the switch to the modem is then I have 4 available ethernet plugs that bypass the router. It was only to test anyways. I had an old switch so I'd thought I would try it out. I don't use the switch currently anymore. I thought I could use it as maybe a temp work-around while I continue my research.
I would try downgrading the firmware to the version before armor. Even if you didn't set it up, the firmware still installs it but just doesn't use it. It can create issues. I'd downgrade the firmware and then factory reset the device. Disable firmware updates if it fixes the problem. You can monitor when they update to see if it causes issues.
Let me know if it works.
Will do. I can try it later after business hours.
Thanks for your help.