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Forum Discussion
Filmmakerken
Feb 01, 2021Aspirant
Slow internet speeds with Nighthawk R8000
I'm paying my ISP for 400Mbps/400Mbps speeeds but am only getting sppeds in the mid-200s. I usually test with a wired connection -- a CAT 5E cable. When I had FiOS gigabit service my Nighthawk gave...
plemans
Feb 01, 2021Guru - Experienced User
What modem/gateway is it connected to?
What firmware is on the r8000?
when you changed isp/services, did you ever try a factory reset and a clean reinstall (not from backup) on the router?
Make sure to leave qos, access control, parental controls, and traffic monitoring all disabled after the reset.
Filmmakerken
Feb 01, 2021Aspirant
there is no modem/gateway. The R8000 is connected directly to the ONT.
Firmware: V1.0.4.68_10.1.75
All the features you mentioned are turned off except Access Control. I'll turn it off too.
I didn't do a factory reset because it worked fine at first and because last time I did one the R8000 died and I had to get a new one.
- plemansFeb 01, 2021Guru - Experienced User
Those features disable ctf (cut through forwarding) that enables speeds >250mbps.
And I've read of ctf not getting re-enabled even those those services were disabled.
If disabling them doesn't help, try the factory reset. You can do it through the settings menu if you prefer.