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Solved
Slow Wifi After Move House
I've recently moved house, and have plugged in the exact same modem and router, my X6 R8000. However, despite my modem and router getting great speeds, e.g. 50mbps down, I can't get more than 7mbps d...
Update:
I played around with a bunch of settings in my router, and disabling Dynamic QoS was what fixed my speed problem. I now have full speed to all my wifi devices (50mbps down and 18 up).
Is there a reason I should want Dynamic QoS on, or a way to set some devices as always having full speed if it is on?
> "my modem" is not a very detailed description of anything.
Fair enough, my post was very light on detail. So:
my internet service is with TPG, I've moved from Heidelberg to Warragul in VIC, the modem is an Archer VR1600v that TPG supplied.
I can connect to the modem wifi network which gives me good speeds (50mbps down, 16mbps up, in line with what I'm paying for). I didn't use this wifi previously because the signal didn't and still doesn't cover the house as well as the Nighthawk X6 R8000 I'm trying to get better speeds from.
I can run a speedtest on the router using the netgear app on my android phone, which also gets 50down, 16up, leading me to think this is the speed direct to the router from the modem, and that the problem is with the router wifi. When I do a speedtest on my phone or pc while connected to the Nighthawk Wifi, I get 7mbps down and 1mbps up.
The firmwares I've tried are 1.0.3.54, 1.0.4.58, and 1.0.4.28.
I've tried disabling the Archer wifi network to clear radio space (is that rioght?), and I've tried setting the radio channels of my network manually to some different ones. First I tried channel 1 for the 2.4ghz, channels 44 and 161 for the two 5ghz networks, then one at a time changed channel 1 to 6 and 11, and the 5ghz networks to channels 36 and 149, all without change in the speeds in my wifi devices.
I'm almost at the sacrifice a goat stage. Should I try resetting everything? Any possible ideas would be appreciated, or if I've left out anything important please let me know. Thanks both for your responses so far.
Update:
I played around with a bunch of settings in my router, and disabling Dynamic QoS was what fixed my speed problem. I now have full speed to all my wifi devices (50mbps down and 18 up).
Is there a reason I should want Dynamic QoS on, or a way to set some devices as always having full speed if it is on?
> Is there a reason I should want Dynamic QoS on, [...]
The usual folklore is that it does more harm than good for speeds
above around 300Mb/s, but that'd depend on various factors like CPU
speed, and who knows what else. (Other CPU-intense features include
access control and usage measurement.) I'd trust experimental results
over any such rule-of-thumb. (See the User Manual.)
Morphyoumax wrote:
Is there a reason I should want Dynamic QoS on, or a way to set some devices as always having full speed if it is on?
Not really. Unless you are into heavy gaming and have fights with other people in the house because things go slow.
The "turn of QoS" move is usually suggested when someone has a fast (300 Mbps) Internet connection and find that they lose a lot of it even with wired connections. The notion is that QoS, along with things like traffic metering, take up processor effort and that slows down the router. Another one to watch out for here is the router's logging system. That can get bogged down as kit records fake alarms for DDoS attacks, for example.
I am surprised that you had those issues with wifi.
By the way, the issue with moving hardware from one place to another is that ISPs can have subtle differences in how they configure their networks. Settings for the old ISP may conflict with those on your new ISP. A modem "learns" some of those settings as it negotiates a connection when you set it up. It can help to clean up the settings, either by a reset or by running the setup wizard.
It is also one of those classic responses from the Netgear support people when anyone who has a problem. It may be along the lines of "No idea what might be wrong, so tell them to reset the thing." But it can work. I wouldn't dismiss it immediately without at least asking yourself why.
