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Slow WiFi speed from AC4000 X6S
Hi; I have the R8000P (AC4000) and about two weeks ago noticed my WiFI speed dropped precipitously from between 300-400Mbps to about 150Mbps. I am on a fiber gigabit plan through my ISP provider. I...
Yes, or 192.168.1.1 or the routers IP address you may have configured on it. There is a FW update section in the routers web page where you navigate to where the file is and select it, then the web page does the rest.
Safari, FireFox or Opera browser will help you get to the Routers web page and update FW.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Should not impact current reservations.
I have the Zyxel 3000z modem. If simple enough for a layperson like me to accomplish this I can research and or call in to CenturyLink for support, such as it is from these guys.
I have a Cat6 cable coming out of port 4 which (I believe) appears to go into my Netgear router Internet input. All of the cables are looped around and buried behind a metal plate so difficult to confirm 100% but I believe that is the case. There are also two cables that are leading into the “Aggregate ports.” As I say, it is difficult to see exactly which cable leads where, because everything is hidden behind the panel. It’s a cluster, I admit. I am attaching a few pics if the event that may help.
https://www.centurylink.com/home/help/internet/modems-and-routers/zyxel-c3000z.html
Thanks,
DesertRat66 wrote:
I have the Zyxel 3000z modem. If simple enough for a layperson like me to accomplish this I can research and or call in to CenturyLink for support, such as it is from these guys.
That is a DSL modem/router. Look at the row of LAN ports on the back.
There are plenty of articles out there explaining how to put it into bridge mode:
zyxel 3000z bridge mode - Google Search
Your pictures don't show that this ZyXel has a modem connection. What feeds the LAN/WAN port on the Zyxel?
If you have a modem feeding the Zyxel WAN port and the Ethernet from the Zyxel goes to your Netgear router, I am not surprised that you have a wonky network. What is the Zyxel supposed to be doing?
All looks a bit messy.
The Zyxel is a modem/router provided by CenturyLink and is fed by a fiber line running into the home from a CL hub. From what I understand, even though the service is fiber, once the signal hits the modem, it converts to traditional copper ethernet.But for sure the first point of contact is this Zyxel 3000z modem router which then feeds the Netgear router. Yes, it’s a complete cluster, and I suppose one day when I’m feeling rich I could hire a networking pro to sort it all out in a way none of the installers could over the years.
I will check out the articles on bridging. Do you think that in bridge mode my key devices will be recognized on my network? In other words, will my network effectively be the “same” such that every device with a reserved IP address will be seen and recognized?
thanks,
DesertRat66 wrote:
From what I understand, even though the service is fiber, once the signal hits the modem, it converts to traditional copper ethernet.
That sounds like witchcraft.
According to the photos you posted, the ZyXel "modem" receives a signal into the WAN port. That must come from your CL Hub, whatever that is.
The ZyXel then feeds out to the Netgear router.
My inclination would be to remove the ZyXel thing altogether and feed the WAN port on the router. Then take the router through the Internet Setup Wizard.
If that doesn't work, it should also be possible to get the network settings by looking at the browser graphical user interface (GUI) on the ZyXel. Or simply ask the ISP what settings you should use.
With your layout, I am not surprised that you have connectivity issues. Bit if a mess. Why on earth would anyone suggest putting a DSL modem in line with a cable connection.
- I don’t know the answer to your question but tend to believe it’s a requirement of the ISP provider (CenturyLink) that the customer have a CL supported modem as a prerequisite to connect to their network.
As for “hub,” what I mean is that in these new subs that are built out the cable providers lay down stations on each small street out of which a feed can then be physically run into each respective home. One such hub or station exists about 3 hones away from me. Apparently the builder must have have their contractors run lines into each home prior to build out and over the years between Cox cable and now CenturyLink I have this cluster.
In any case I just reached out to a pro who believes he can get me cleaned up and sorted out within a few hours at most. So appreciate the help and think I’ll eventually look to hire a pro who can create one great network out of the two networks I have at the present time. I think that’s where the bottle neck is.
Thanks!
DesertRat66 wrote:
In any case I just reached out to a pro who believes he can get me cleaned up and sorted out within a few hours at most. So appreciate the help and think I’ll eventually look to hire a pro who can create one great network out of the two networks I have at the present time. I think that’s where the bottle neck is.Sounds like a good move. They should be able to cut through any rubbish that the ISP tells you. Their techies are not renowned for their understanding hardware that they don't supply.
Agree 100%
thanks