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Forum Discussion
Pete2453
Feb 10, 2021Aspirant
Slow wired speeds R8000
Long story short, have done resets changed cables (all cat 7) fresh reinstall of firmware etc etc, multiple online chats with support and telephone calls. bout this and the 1150v modem, am with X...
- Feb 15, 2021
Final update:
R8000 has the latest firmware on it V1.0.4.68_10.1.75
MTU set to 1500
QOS, traffic, etc all set to disabled
Now getting 935 mbs wired and wireless is fantastic.
Solution: Replacement CM1150V modem
michaelkenward
Feb 11, 2021Guru - Experienced User
Pete2453 wrote:
Improvement on wireless now round 390mbs, but still short of what i was getting 7-800mbs
You were getting wifi up to 800 Mbps? That's impressive. What with?
390 Mbps is faster than many wifi clients can deliver.
It's a client thing as much as source performance.
It might be worth a bit of background reading.
Understand Wi-Fi 4/5/6 (802.11 n/ac/ad/ax)
@duckware knows their stuff and can bust a few myths and cut through marketing hype.
Oh, and how you measure the wifi speed is important.YOur explanation of what you are doing is less than crystal clear to me. (Probably my fault.) But the Netgear app, if that is what you rely on doesn't measure wifi speeds. It uses the interface to tell the router to measure what it gets out of its wired connection.
I assume that this "1150v modem" is the CM1150V. It always helps to have exact details.
Pete2453
Feb 11, 2021Aspirant
Ok latest update Xfinity came out checked everything once again.
Am getting 1.5G through to the coax to the modem. Out of the modem I am getting 830.
All speed tests are done through speedtest.net if you would like to recomend another means of testing am more than open to it.
Onspeedtest.net am getting 450 wireless
On hardwire to the computer getting 200mbs
All cables check out, have tested on two seperate computers to make sure not a computer problem.
Unless someone can tell me otherwise the fault lies with the at a minimum the modem CM1150V output to the router.
I will be contacting Negear and request a replacement modem at the minimium.
As said before am open to any other suggestions in case i have missed something
- Pete2453Feb 11, 2021Aspirant
I would aslo hasten to add that the WIFI speeds I am more than happy with however even with my limited knowledge 200 from a 1.5g hardwire connection is not in any shape or form good.
- Pete2453Feb 12, 2021Aspirant
Update. Today I fell foul of Netgears warranty and returns procedure so would like to warn people about that.
The return process sucks big time and is not the way customer service should be.
1. You have to pay to return thier defective item.
2. They wont send out a replacement until they receive the item being returned. Therefore I would have to go God knows how long without internet which as I work from home is not acceptable.
The solution is to go through the reseller in my case Amazon who are sending a replacement as I type and they pay for the return shipping and best of all I have until the 24 to return the defective item.
The lesson to take from this is NEVER buy direct from Netgear. So far this has been the worst experiance of my life in having to deal with a company, I hope that the replacement works as it should.
I should have realised earlier when it was said that the latest firmware isnt the best. Netgear need to look at thier customer support and make some huge improvements to it if they wish to keep customers
- Pete2453Feb 15, 2021Aspirant
Latest update
Have receievd a replacement modem CM1150V when computer connected directly to modem now getting 900+mbs so happy there.
Reset the R8000 factory settings made sure everything that should be disabled is ie traffic monitor etc. MTU is set to 1400 (did ping tests and then added 28)
The download speeds are now stable at 350mbs, but supprised still losing 600 odd mbs somehow
Any thoughts?
- Pete2453Feb 15, 2021Aspirant
Final update:
R8000 has the latest firmware on it V1.0.4.68_10.1.75
MTU set to 1500
QOS, traffic, etc all set to disabled
Now getting 935 mbs wired and wireless is fantastic.
Solution: Replacement CM1150V modem