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Notsosnowwy's avatar
Notsosnowwy
Follower
Sep 03, 2022

So I just got the router and trying to login to the settings

So I just got the router and trying to login to the settings to change passwords and such not. I get on the login page type admin and password as the default and click ok and it goes right back. Cant reset the password because it ask for security questions ive never done

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    So what NG model router are you referring too? R or RAX something? 

     

    IF you've not entered in security questions, I recommend doing a factory reset and setup from scratch and walk thru the setup wizard with a wired PC and web browser. Be sure to write down all important information for safe keeping.