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Forum Discussion
Yoshi3443
Nov 03, 2021Aspirant
So I purchased this router and I think I got screwed over. No internet No valid IP Please Help
So I purchased this router XR500 and I think I got screwed over.When First turned it on I Had a flashing red ligjt Reset the device a couple time then got a solid red light while having ethernet conn...
- Nov 03, 2021
What I'd try to do.
1. disconnect from the xfinity.
2. factory reset the XR. Push and hold reset for 7-15 seconds
3. hardwire a pc/laptop into the XR after it finishes rebooting from the reset.
4. try to set it up using the wired in device. You can either use the default 192.168.1.1 or the routerlogin . net address
See if you can connect to it that route. The goal is to first see if the router is working fine. If it is, then we'll get your gateway setup properly