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Forum Discussion
Solid orange power LED after firmware update
Greetings, My son initiated a FW update and after reboot it came up with a solid orange power LED. Cannot even get a link LED on the uplink port using a known good cable. Troubleshooting: Never ge...
> [...] Cannot even get a link LED on the uplink port using a known good
> cable. [...]
What does Netgear call this "the uplink port"? If you mean the
WAN/Internet port, then the "Internet" LED does not behave the same as
the LAN Ethernet port-status LEDs (and so it does not indicate a simple
physical link).
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for the
LED descriptions and "Troubleshoot".
> After reading countless similar issues, [...]
The non-psychics in your audience might not know what you've been
reading.
> [...] I have to wonder if they are disabling the uplink port now to
> prevent people from using the TFTP fix. [...]
Huh? The TFTP recovery scheme uses a LAN Ethernet port, not the
WAN/Internet Ethernet port.
I'm somehow unsurprised an alleged "guru" doesn't know "Uplink port" is standard network terminology, or that the uplink port is usually the default management port, and was more invested in insulting my submission than solving the problem. I maintain this problem is 100% avoidable and thus I have REASON for snark. Thanks for nothing, "guru"
> [...] alleged "guru" [...]
User ranks are assigned by the forum software. Out of my control.
> [...] "Uplink port" is standard network terminology, [...]
I can guess what you mean, or you can use the "standard network
terminology" used in the Netgear documentation. Your choice.> [...] the uplink port is usually the default management port, [...]
On _what_, exactly? Have you read any of the documentation for your
Netgear router, or are you relying on your vast experience and
expertise?> Model: R7450|Nighthawk AC2600 Smart WiFi Router
> Model: R7800|Nighthawk X4S AC2600 Wifi RouterAnd your router is a what, by the way?
> [...] more invested in insulting my submission [...]Actually, I was simply trying to make some sense out of a very sloppy
problem description.> [...] I maintain this problem is 100% avoidable [...]
I'd expect that someone could do a better job than Netgear has done.
> [...] Thanks for nothing, "guru"
You're welcome."You can lead a horse to water but you can't make him drink." Or, in
this case, the Dorothy Parker version might be a better fit.I further went down the rabbit hole, unfortunately.
Luckily I looked through the procedure or I would have been even more upset at this issue that was directly caused by Netgear's lack of due diligence in making a firmware update process that doesn't commonly brick the hardware.
I read through the manual. According to it, solid orange is booting and blinking white means corrupt firmware. It sent me to this site with no other instruction, as if support would magically fix it.
I looked over the tftp procedure, something I've worked with on enterprise networking equipment. It is completely inadequate because my son's router never gets to blinking power as detailed on step 6:
6. Watch the Power LED. It will start with an orange color and then start flashing.
If that is something that only happens when a device is programmed with an IP and connected to a LAN port, this is not documented. Instead of re-IPing my computer for no reason, I would like some assurance that this is indeed the case, preferrably by Netgear support.
It is the R7450, but there is only one AC2600 in the support lookup, so it's irrelevant. Wtf do I have to enter it on every post anyway? Again, it's interesting how you nitpick irrelevant items.