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Forum Discussion
ShirinS
Jun 21, 2017Aspirant
Spam email RE R7000 Firmware?
I received 5 emails about firmware vulnerability for the R7000. Is this spam? Email is below. From: "NETGEAR Security" <NETGEARSecurity@e.netgear.com> Date: June 21, 2017 at 9:21:10 AM PDT Subjec...
- Jun 29, 2017
It's working now. It seems to have been down for a couple of days.
claudbtc
Jun 21, 2017Aspirant
I received similar email today for another router - see below. But when I checked for a firmware update, there was none.
Important Security Update from NETGEAR:
New Firmware Is Available for Your Product
Our records indicate that you own the following product: WNR2000v5. NETGEAR is aware of one or more security vulnerabilities affecting your NETGEAR product. NETGEAR has released firmware fixes for one or more vulnerabilities affecting your WNR2000v5.
What You Can Do:
NETGEAR recommends that you download and install the latest firmware for your affected product.
To download the latest firmware for your product:
- Visit netgear.com/support.
- Start typing your model number in the search box, then select your model from the drop-down menu as soon as it appears. If you do not see a drop-down menu, make sure that you entered your model number correctly, or select a product category to browse for your product model.
- Click Downloads.
- Under Current Versions, select the download whose title begins with Firmware Version.
- If you see a Release Notes link, click it.
- If you do not see a Release Notes link, click Download.
- Follow the instructions in the release notes to download and install the new firmware.
- If you do not see any release notes or if the release notes do not have installation instructions, follow the firmware upgrade instructions in your product's user manual, which is available under User Guides and Documentation.
Note: If your product does not have a user manual, look for a software administration manual, reference manual, or configuration utility user guide. - (Optional) To view the security advisories for all vulnerabilities that affect your product, return to your product's support page and click Security.
This category also contains knowledge base articles about improving the security of your NETGEAR product.
What We Are Doing:
It is NETGEAR's mission to be the innovative leader in connecting the world to the Internet. To achieve this mission, we strive to earn and maintain the trust of our customers by being proactive rather than reactive to emerging security issues. We appreciate and value having security concerns brought to our attention.
For more information about security at NETGEAR, or to report a security vulnerability, visit http://www.netgear.com/about/security. WWW.NETGEAR.COM This message was intended for: [my email address]using NETGEAR Security@e.netgear.com on behalf of NETGEAR Security Advisory; NETGEAR Inc. 350 East Plumeria Drive San Jose, California 95134-1911
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